Our Organization Support Implementation service for Oracle allows organizations to make informed decisions to design and implement their service delivery structures for employees, customizable to Oracle configurations, their primary case management and their primary knowledge management systems
Services We Offer:
Service Design and Process Mapping
Leveraging our deep knowledge of HR service delivery, we collaborate closely with your organization to design optimized HR processes. We map out employee journeys, streamline workflows, and implement best practices to create a seamless and user-friendly service experience.
Ensures the comprehensive documentation and standardization of HR processes, drawing inspiration from industry best practices. By capturing and organizing critical knowledge, we enable efficient training, seamless handovers, and continuous process improvement, ultimately driving operational excellence within your organization.
We map out your processes, specific to your configurations and technology to develop comprehensive training materials in order to educate your employee population
Service Rehearsal Testing
Service Rehearsal (SRT) is an opportunity for HR to practice delivering new services in a simulated production environment prior to day 1 with the goal of improving readiness for go-live. While other testing phases are targeted towards ensuring configurations are correct, SRT is catered towards HR to ensure they are ready for the technology roll-out
Our team of experienced consultants conduct a comprehensive assessment of the ways your currently work, and identify opportunities to operate differently to support your business strategy